Terms and Conditions

Our Terms & Conditions apply to all Mabel’s Tableware sales and they do not affect your statutory rights.

We endeavour to ensure the accuracy of the data on our web site however it is possible errors may occur. We make every effort to rectify any errors as soon as possible but we cannot be held responsible and accept no responsibility or liabilities for incorrect data. Any material downloaded or obtained from our website is done so entirely at your own risk.

Product Descriptions, Photos & Specifications

Please note that all of the Mabel’s Tableware items for sale are pre-owned, many have been used and some are over 70 years old. This of course means that these vintage items may show signs of age, have marks, manufacturing imperfections, signs of usage and general wear. Vintage condition is not considered damaged or faulty.

We accurately describe every item as best we can and we point out any significant imperfections that have been identified. All dimensions indicated are approximate. We also take photographs of every piece so that the buyer can get a good idea of the condition and colours. When viewed on computer screens that are not calibrated or when printed off, the colours may differ from those in real life.

We have researched each item and the descriptions reflect our current knowledge and understanding. We do not accept any responsibility for errors in the product descriptions. Where possible and for information only, we have included a photo of the item’s manufacturing marks which are often found on the base of a product.

The copyright of all of the images and descriptions on www.mabelstableware.co.uk belong to Mabel’s Tableware, it is therefore illegal to copy or use them elsewhere for profit. We will pursue those who use them without permission to sell similar items.

Useful Information

Mabel’s Tableware is managed by Lesley Morgan (41, Albert Road, Wellington, Telford, Shropshire TF1 3AU). We do not accept callers or visitors at this address and our main method of communication is via email (sales@mabelstableware.co.uk) or by phone +44 (0) 795 4133163.

Prices

Pricing information including packaging and postage (P&P) are available on the website for each item for sale. All item prices are exclusive of P&P and include any applicable taxes. The P&P charge for each item is clearly indicated and is added on to the item price when the items is ordered. The P&P charges are applied to each and every item separately. We do try to combine items into the same box, and combine postage where it is safe to do so, we refund the postage not required.

We reserve the right to change prices at any time and we are entitled to refuse or cancel any order placed by any customer.

Payment

We use third party organisations to collect payments using their secure online processes. We do not handle or manage personal or credit card information directly ourselves.

Delivery

Our aim is to post all items within 2-3 days of ordering and confirmation of funds to the address provided at time of order. We use Royal Mail delivery services or a trusted UK courier depending on the location and size of box.

In the unlikely event of an item being delivered damaged, please let us know within 48 hours using the email address sales@mablestableware.co.uk

Delivery and postage prices quoted are for UK mainland delivery only. We are always happy to quote for posting to The Channel islands or overseas, please just email us for a quote.

If you give us special delivery instructions, e.g. leave by front door or with a neighbour, you take responsibility for the parcel once it has been left according to your instructions.

Returns, Refunds & Cancellations

We are confident that our customers will be delighted with their purchases. All of the items sold by Mabel’s Tableware are considered to be of vintage condition. We do not accept returns or provide refunds on vintage condition items unless damage is proven to have happened during delivery or in the case of order cancellation (detailed below). We believe that the goods supplied by Mabel’s Tableware cannot be returned because of their nature.

If goods are accidentally damaged during delivery, our liability for that damage is limited to the repair, refund, exchange or replacement of the goods or to the value of the original sales price.

We do not refund items which have been damaged by yourself during unpacking, dishwashing or microwaving.

To enable an exchange or refund to take place for an item damaged during delivery, the customer is responsible for informing us at Mabel’s Tableware, by email, of the item damaged within 48 hours of delivery. The customer is responsible for sending the item back to us at Mabel’s Tableware and the customer will pay for that postage. On receipt of the damaged item, if necessary and if an exchange is agreed, we will pay postage on the return item.

Since we deliver vintage condition items very soon after order receipt and confirmation of funds, it is difficult to handle cancellations. Cancellations are accepted before item delivery or before a maximum of 7 working days after order receipt. In this case the order value will be refunded. Cancellation refunds will be payable if the ordered goods are received back by Mabel’s Tableware in the original order condition.


"Terms and Conditions" was last modified: April 17th, 2014 by Mabel Tableware