FAQs

How can I tell if they are genuine?

Many of the items have marks on the base to indicate where they were made and who by – in the product description we show a photo of these markings if it is possible. We also research items to do our best to identify when they were designed and made.

Do any of Mabel’s Tableware products have any damage?
I am very careful about only offering the best examples of vintage or retro products and aim to sell only the best. Of course when dealing with such old products there is often wear and tear and cosmetic marks. If the damage is very noticeable I will include a photograph showing the damage. Additionally, in the product descriptions, I will  do my best to describe any minor defects (for example crazing of the glaze or minor imperfections). Then you will not get any surprises when you receive our products.

Do you clean the items before selling them?

Yes I do! I hand clean every item before making it available for sale. This is also a good way for me to find any imperfections.

Can I put vintage and retro china in a dishwasher or microwave?

I would never recommend using a dishwasher for vintage china and glassware unless stated on the back.  These items were not manufactured to withstand high temperatures and modern dishwasher. Always wash and dry by hand.

 

What about packaging & postage?

After cleaning and photography, I package each item with great care. I use recycled boxes whenever possible, newspaper and bubble wrap. We also use new packaging materials such as bubble wrap and brown paper. I use a reliable courier and the Royal Mail. Our prices with P&P are for UK delivery. We can of course deliver overseas and are always happy to find out the additional postage costs and let you know, just drop us a line sales@mabelstableware.co.uk

Can I have combined postage?

If you are looking to buy several small items, I’m happy to combine them into one box if I can do so safely, you can  place the order and checkout should automatically apply the discount.

What’s the best way of getting in touch with Mabel’s Tableware?

The best way of getting in touch is by emailing mabel@mabelstableware.co.uk, I always reply very promptly. You can also get in touch using the contact form on the website here. If you prefer the phone, my number is +44 (0) 795 4133163.


"FAQs" was last modified: April 17th, 2014 by Mabel Tableware